YOUR INFORMATION. PROTECTED. RESPECTED.

Privacy Policy

 This policy outlines how Plug In Spaces handles data across memberships, applications, bookings, and website interactions, and the steps we take to keep it secure.

Plug In Spaces – Privacy Policy

Plug In Spaces (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

By visiting our website, booking a workspace, or using our services, you agree to the terms of this Privacy Policy.

  • Information We Collect

We may collect the following types of information:

  • Personal Information
  • Name
  • Email address
  • Phone number
  • Billing and payment details
  • Business name and role
  • Booking history
  • Membership details
  • Usage Information
  • Website browsing activity
  • Device and IP address
  • Cookies and analytics
  • Interactions with our virtual tour, booking forms, and emails
  • Workspace Use Information
  • Access logs
  • Meeting room usage
  • Door access timestamps (where applicable)
  • CCTV footage (for security and safety).
  • How We Collect Information

We collect information through:

  • Website forms and enquiries
  • Membership sign-ups
  • Desk and meeting room bookings
  • Payment processing platforms
  • Email and phone communications
  • Cookies and analytics tools (Google Analytics, Meta Pixel, etc.)
  • Matterport virtual tour interactions
  • CCTV cameras for safety and security.
  • How We Use Your Information

We use your information to:

  • Provide coworking services and memberships
  • Process payments and bookings
  • Communicate with you regarding enquiries, support, or updates
  • Improve our website and services
  • Ensure safety, compliance, and operational efficiency
  • Prevent fraud and misuse of the space
  • Send marketing content (only with consent).
  • Disclosure of Information

We may share information with:

  • Payment processors
  • Booking software providers
  • CRM and email tools
  • IT and security service providers
  • Legal or regulatory authorities (if required by law)
  • We do not sell personal data.
  • Storage & Security

We store information securely using industry-standard protections, including:

  • Encrypted systems
  • Secure access controls
  • Restricted staff access
  • Cloud services hosted in Australia or trusted global providers
  • No online system is 100% secure, but we take reasonable steps to protect your data.
  • Access & Correction

You may request access to your personal information or ask for corrections by contacting us at: info@pluginspaces.com.au

  • Cookies

Our website uses cookies to:

  • Improve user experience
  • Track website performance
  • Personalise content
  • You may disable cookies in your browser settings.

Questions or conerns?

If you have questions about this Privacy Policy, contact: